This fix is for anyone who has lost the ability to remote into a computer using remote Web access;
This is a description of the symptoms;
1. End user authenticates ok via the portal and is presented with the “
Remote Web Access: Remote Workspace….” page
2. End user attempts to click on “Connect” under “computers” and nothing happens
This is how to fix it
Edit (via NotePad) the web.config file in “C:Program FilesWindows Small Business ServerBinWebAppRemoteAccess
(When opening Notepad, right-click and Run as Adminstrator. Then use Notepad’s Open dialog and open the web.config file from there)
Find the line <serviceHostingEnvironment aspNetCompatibilityEnabled=”true” /> (Nearly at the bottom)
Change it to be (all one line) <serviceHostingEnvironment aspNetCompatibilityEnabled=”true” minFreeMemoryPercentageToActivateService=”0″ />
Reboot your server or restart the WWW Pub service to activate this change.