Remote Hands & Feet

Engineers on the ground in Slough’s data centres.

Vendor-neutral smart hands across Slough's data-centre campuses, often faster and better value than the facility's own engineers. Scheduled work or emergency dispatch, escorted, insured and signed off.

Caultex engineer on the data-centre floor
Slough data-centre campus · on the floor
Scope of work

Whatever needs doing on site, we'll do it for you

Rack & de-rack

Receive, install and decommission hardware with full asset tracking.

Cabling & patching

Copper and fibre runs, cross-connects and tidy, labelled patching.

Reboots & swaps

Hands-on reboots, media swaps and component replacement on demand.

Audits & sign-off

Photo-documented audits and compliance checks against your CMDB.

Smart shipping

Receive deliveries, stage kit and manage RMA returns on your behalf.

Emergency dispatch

Out-of-hours break-fix with an engineer on the floor, fast.

Migration & relocation

Plan and execute data-centre server migrations and full rack relocations.

Maintenance contracts

Ongoing support contracts for software upgrades and equipment enhancements.

Colocation build

Build and install your colocation rack and servers in the Slough campuses.

How we build & deploy

From spec to racked and running

  1. 1
    Plan & order

    We spec the right hardware with you and order it in to our local offices.

  2. 2
    Build & test

    Servers are built to your bespoke design in our workshop and tested in our local rig.

  3. 3
    Deliver & rack

    We deliver onsite and install the kit into your data-centre racks.

  4. 4
    Connect & hand over

    Cabled, network-connected, fully tested and handed over ready to use.

How an ad-hoc ticket runs

Logged, escorted, signed off

  1. 1
    Raise a ticket

    Email, portal or phone, 24/7. You get an engineer, not a queue.

  2. 2
    Escorted to floor

    We badge in, follow your method statement and confirm scope on arrival.

  3. 3
    Work + photo proof

    The task is completed and documented with before/after photos.

  4. 4
    Closed with sign-off

    You approve, we close, and the asset record is updated.

Let's talk

Need hands on a rack in Slough?

An engineer, not a sales desk, will come back to you with a clear, fixed scope.