This is a fix for anyone having issues with their genuine Adobe products saying that their licence isn’t genuine or will be disabled soon.
We have used this ourselves for an Adobe Reader Pro install that was activated with a permanent licence that had been working fine for several years, then suddenly this warning appeared.
Here are the steps that need to be followed:
1: Open Task Manager and terminate the Adobe Genuine Service process
2: Open services.msc and disable Adobe Genuine Service
3: Delete the AdobeGCClient folder in C:\Program Files (x86)\Common Files\Adobe
(also check C:\Program Files (x86)\Adobe, however it may not be present, it wasn’t in our case)
4: Open Control Panel – Uninstall Program – Then uninstall the Adobe Genuine Service (since the files have already been deleted should just remove the entry from list)
5: Open taskschd.msc – disable then remove any scheduled tasks related to Adobe Genuine Software.
These are the two we found:
AdobeGCInvoker-1.0
Adobe-Genuine-Software-Integrity-Scheduler-1.0
6: Edit the hosts file in C:\Windows\System32\drivers\etc with the following:
127.0.0.1 genuine.adobe.com
127.0.0.1 prod.adobegenuine.com
127.0.0.1 adobeereg.com
127.0.0.1 hlrcv.stage.adobe.com
127.0.0.1 ic.adobe.io
127.0.0.1 52.6.155.20
127.0.0.1 52.10.49.85
127.0.0.1 23.22.30.141
127.0.0.1 34.215.42.13
127.0.0.1 52.84.156.37
127.0.0.1 65.8.207.109
127.0.0.1 3.220.11.113
127.0.0.1 3.221.72.231
127.0.0.1 3.216.32.253
127.0.0.1 3.208.248.199
127.0.0.1 3.219.243.226
127.0.0.1 13.227.103.57
127.0.0.1 34.192.151.90
127.0.0.1 34.237.241.83
127.0.0.1 44.240.189.42
127.0.0.1 52.20.222.155
127.0.0.1 52.208.86.132
127.0.0.1 54.208.86.132
127.0.0.1 63.140.38.120
127.0.0.1 63.140.38.160
127.0.0.1 63.140.38.169
127.0.0.1 63.140.38.219
127.0.0.1 wip.adobe.com
127.0.0.1 adobeereg.com
127.0.0.1 18.228.243.121
127.0.0.1 18.230.164.221
7: Reboot the computer and you are all done.